Data Deletion Request
Data Deletion Request Policy – GoServis & TVETpreneur
This Data Deletion Policy is provided by JOBX Group Sdn Bhd, the operator of GoServis and TVETpreneur platforms.
We are committed to protecting user privacy and giving users full control over their personal data, including the right to request deletion.
1. Requesting Data Deletion
Users may request deletion of their personal data at any time.
To initiate the process:
- Send an email from your registered email address to:
📧 support@go-servis.com - Include the following details:
- Full name
- Registered email
- Phone number (if applicable)
- Request for account/data deletion
2. Verification Process
To protect user data, we will:
- Verify your identity
- Confirm ownership of the account
Additional information may be requested if necessary.
3. Processing Timeline
- Requests will be reviewed within a reasonable timeframe
- Data deletion will be processed once verification is completed
4. Scope of Deletion
Upon successful request:
- Your account will be permanently deleted
- Personal data will be removed from active systems
However, certain data may be retained if required for:
- Legal obligations
- Fraud prevention
- Financial or transaction records
5. Irreversibility
Once deletion is completed:
- The action is permanent and cannot be reversed
- You will lose access to:
- Account history
- Bookings
- Business data (TVETpreneur users)
6. Contact
For any questions regarding data deletion: